Cea77's Privacy Policy — Your Data, Our Responsibility

Cea77 is a trusted online gaming platform serving members in Bangladesh. We believe the protection of your personal data is a fundamental right. This Privacy Policy ("Policy") ensures full transparency in how we manage your data.

This policy applies to the cea77 website, mobile application, and all associated services. We collect your data solely to improve platform functionality and deliver the best gaming experience. Your data is never used for commercial purposes.

This cea77 Privacy Policy has been developed in compliance with applicable laws in Bangladesh and international data protection standards. We are committed to keeping your data safe and confidential at all times.

Cea77 may collect the following information. Under our Privacy Policy, each piece of data is collected for a specific and legitimate purpose:

We only collect data that is strictly necessary. No excessive or irrelevant information is gathered.

Data collected on the cea77 platform is used for the following purposes. Under our Privacy Policy, each use case is designed to ensure the best experience for our members:

• To create and manage accounts and verify identity.
• To process deposit and withdrawal transactions and prevent financial fraud.
• To provide customer service and resolve complaints.
• To ensure platform security and prevent unauthorised access.
• To promote responsible gaming and identify problematic gambling behaviour.
• To comply with applicable laws and regulatory requirements.
• To provide personalised offers and promotional benefits (with your consent).
• To improve platform functionality and enhance the user experience.

Cea77 follows the highest industry technical standards to protect your data. The following security measures are always active under our Privacy Policy:

• 256-Bit SSL Encryption: All data transmissions are carried out through encrypted channels.
• Firewall Protection: An advanced firewall system blocks unauthorized access.
• Two-Factor Authentication (2FA): Additional verification is required for sensitive account changes.
• Regular Security Audits: Regular audits are conducted to identify system vulnerabilities.
• Restricted Access Policy: Only authorised personnel are permitted to access member data.
• Data Backup: No risk of data loss — a secure backup system is in place.

Please note that no data transmission over the internet can be guaranteed 100% secure. While we take every measure to protect your information, keeping your password and login credentials confidential remains your own responsibility.

Under cea77's Privacy Policy, we generally do not share your information with third parties. However, data may be shared in the following limited circumstances:

• Payment Provider: Only the financial information necessary to process transactions with Mobile Banking, Nagad, Rocket, and banks.
• Law Enforcement Agencies: When required by a court order or valid legal obligation.
• Regulatory Authority: Upon a lawful request from the licensing authority.
• Fraud Prevention Agencies: In accordance with international standards for anti-money laundering and fraud prevention.

Cookies and similar technologies are used when you access the cea77 website and app. In line with our Privacy Policy, the purposes for using cookies are fully transparent:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To review site usage and improve your experience.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

Under cea77's Privacy Policy, every member has the following rights regarding their personal data:

Under cea77's Privacy Policy and Terms of Service, no person under the age of 18 is permitted to use this platform. We do not knowingly collect any data from minors.

If an underage member's account is identified, it will be immediately closed and all associated data will be deleted. Parents and guardians are urged to monitor their children's online activity.

Cea77 does not retain your data longer than necessary. Under our Privacy Policy, the following data retention periods apply:

• Active Accounts: Data is retained for as long as your account remains active.
• Closed Accounts: Financial records are retained for up to 5 years after account closure (as required by law).
• Transaction Records: For a defined period as required by financial regulatory authorities.
• Support Contact: Retained for up to 2 years after the issue is resolved.
• Marketing Data: Deleted upon withdrawal of consent.

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.

Cea77 reserves the right to update or amend this Privacy Policy as needed. If significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the platform's homepage.
• The date of any changes will be updated at the top of this page.

Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page regularly.

For any questions, complaints, or data correction requests related to cea77's Privacy Policy, please get in touch with us. Our dedicated privacy team is available 24/7, 7 days a week.

We aim to respond to your request within 72 hours. For complex matters, it may take up to 30 business days.

Before filing a privacy complaint, please reach out to us directly. We believe most issues can be resolved through straightforward communication.